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Sarah Batchelor

Managing Director, Business Coach and Compliance Consultant

About Me: With over 30 years’ experience in health and social care, I support organisations to improve compliance, governance, and inspection outcomes. A Nurse Consultant by background, I have led turnaround programmes for underperforming services and provide practical, inspection-ready solutions.

I bring 15 years’ experience as a Business Coach and ISO Consultant, with director-level leadership across multiple UK and US sites. My work spans healthcare, hospitality, restaurants, and hotels, with a strong focus on quality, accreditation, and sustainable improvement.

Our Partner Team

Our partners work directly with clients, bringing senior-level expertise, regulatory credibility, and practical leadership experience.

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Richard Erskine

Safeguarding & Compliance Consultant

Richard offers over 35 years of strategic leadership across law enforcement, elite sport, and regulatory compliance. A retired Detective Chief Inspector and Senior Investigating Officer, he specialises in complex HR investigations, disciplinary inquiries, and safeguarding audits for Ofsted and CQC-regulated settings. A Home Office Ferrers Trophy recipient, Richard also delivers accredited training in mental health and safeguarding while providing expert mentoring to senior boards navigating organisational challenges.

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John Ballard

Digital Services & IT Consultant

John is a strategic IT consultant specialising in SaaS development and digital transformation. With a focus on architecting custom software solutions, he helps businesses leverage technology to streamline operations and outpace the competition. John combines technical oversight with management consulting expertise to deliver high-performance digital assets that drive measurable growth.

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